After your issued laptop is all set up, please provide the system info for our global data records.

 

Thanks

Gurmukh Singh

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Hardware and Software information to be provided to IT Support.

Estimated Time you need to provide the below: 15-20 mins.

Please send by: 5 pm Monday.

 

Please answer the below: ( EST Time : 3-5 Min)

1. Antivirus – Name & Expiration

a. MacAfee Internet Security : Home >> Subscription >> Expiry Details.

b. Norton Internet Security : Click Norton Icon on right hand side of screen >> Open It up >> Get the expiry details at bottom.

 

Screen Shots : ( EST Time : 3-5 Min)

We need 3 screen shots for full information - The table below gives the steps and a sample screen shots we need.

1. Step 1 : Basic Information

2. Step 2 : Hard Disk Size

3. Step 3 : Excel

 

From below the Battery ( EST Time : 08 -10 Min)

1. Shutdown system, take out the battery.

2. System Serial Number – Write down on paper.

3. Microsoft Operating System Activation key - Carefully write it down as it’s a long key

Restart machine > copy from paper > send us

Information from MS office CD which will be given to you in the NJ Office (EST Time : 3-5 Min)

1. Write down the key written on CD Cover

 

Please email this information to: itopssupport@axtria.com


Steps Screen We Need
1. Basic Information Attached Image 1
a. Login to your machine
b. On your Desktop click the Computer Icon (Top left corner) with the Right Mouse Button
c. Click Properties
d. Take a screen shot
2. Hard Disks Size
a. Start > Computer Attached Image 2
b. Take screenshot
3. Excel Version Attached Image 3
a. Open any Excel File
b. Click File > Help
4. System information Attached Image 4
( System Serial Number and Operating System Activation Key).

Remove your laptop battery to get this information.
5. MS Office Key Information : Write it down from the CD came along with Laptop